Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay mobile selling tab not working.

6/28/2025 I use ebay mobile app most of the time for offers, messages and taking photos but for some reason when i hit the selling tab in mobile it just comes up "There was a network error!" The other tabs work fine and I'm able to access my listing ...

Can’t sign into eBay with app

When I try and sign in on app with my iPhone app it says there was a problem and to try again later.

eBay app not clearing new saved search items

My saved searches aren't clearing 'new' results. I've tried clicking through items and using the 'mark all as read' but the same items keep coming back, along with new ones. Tried restarting phone, have not tried reinstalling yet. Any advice or is ap...

buyers cant buy stuff from app

You can't purchase this item from our app. Add to your Watchlist and purchase on our website is there anyone got this message and anyone resolve this ?

Buyers can't purchase from mobile app

Has anyone found a way to fix this problem? My buyers & myself alike can't buy from the mobile app. & NO this isn't a digital item issue. I have items listed from toys, plushies, baby clothes, & much more. This issue is showing up across all categori...

Favorite searches is set to show new items only

But after viewing all search results and pressing: "mark all results as read" the read results are still displayed instead of seeing the message: "you're all caught up". I have restarted the phone and un-installed and reinstalled the app. No joy.

Unable to load the EBay App

Trying over and over to get this EBAY app to load on my IPhone 16 Pro, but it just won’t it just keeps “spooling” help! Please I have listing I need to post!

App update

Since last update, I have to load the app twice for it to open, first time it’s just a blank eBay screen, close it down and re open then it’s fine, I’m using iPhone 16 pro max with latest firmware

I cannot change my primary selling address

No real customization with saved searches

We can view and remove existing saved searches but there's no way to prioritized saved searches. New saved searches move existing ones down and out of view. This is fine. But would like to see an ability to organize which top ones are shown in the ap...

Unable to list

I keep getting a "token shield header request does not match token" on the eBay mobile app. H-E-L-P! Very frustrating, I am unable to list!

Cant use the app

App been update and not let me login

Listings hidden and unable to be bought from the mobile app.

For some reason since the beginning of yesterday, four of my most popular listings have been hidden from my profile on the mobile app and every time a repeat buyer tries to buy it again from the mobile app it displays a message saying “this item cann...

eBay app not loading all items

I’m an avid eBay app user and I’ll say starting like Friday, the app doesn’t load all the items after searching. However, it’ll give you all items if you search on the web. Anyone else having problems? I’ve also deleted and reinstalled the app. Updat...

Notification panel "something went wrong

Oh look! Yet another error with this app. Not only do notifications continually fail to arrive, or arrive hours late, now the whole settings panel is an error. Comical. Discovered this right after losing an auction due when someone bid with 13sec lef...