Mobile Apps
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Christmas Promo Freezes Screen

Downloaded app to do last minute Christmas shopping but the app is unusable. As soon as the $5 promo banner and you attempt to scroll with the banner present, the app instantly freezes.

App freeze

App keeps freezing when the £10 off banner pops up

User avatar by Enthusiast
  • 31 Views
  • 0 replies
  • 0 helpful

Resolved! Search results changed drastically

Does anyone know why suddenly (as in, while I was using it) my app search results have gone from the traditional small pictures with listing details to this horrible format? did I get selected for a beta test? I’ll never use eBay again (been getting ...

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User avatar by Adventurer
  • 155 Views
  • 6 replies
  • 0 helpful

Dynamic Island Won’t Close on iPhone

On iPhone 14s, 15s, 16s, and 17s the dynamic Island at the top of the screen will not close if you had been participating in an auction. Whether or not you won the item, once the auction ends, the dynamic island will never close. Even turning off, li...

Frozen Screen

Everytime I log in on my iPhone the app doesn’t work and the screen freezes as soon as I try to purchase or make an offer this doesn’t happen when I’m not logged in only when I’m logged in on my phone through the app

User avatar by Enthusiast
  • 44 Views
  • 1 replies
  • 0 helpful

Scammed

Got scammed on here and customer service just keeps asking me to wait for something that’s been proven to have a fake tracking #. Is it really a buyers protection? Because I called and was getting the same generic responses to everything, asked to sp...

Update to iOS 26.1 and eBay filters doesnt work

Hi! Thanks for taking the time to read this post. I recently updated my iPhone 16e to iOS 26.1 and opened the eBay app to search for a product. When I tried to apply a search filter, no filter options appeared. Nothing at all, and the app is update.

Can no longer filter shoes by size

Since yesterday (12-6) I no longer have the option to filter by “size” for shoes. Even after picking the category like “men’s shoes” or even “sub-category” like “athletic” the size filter doesn’t appear. It used to always appear after selecting the c...

Search Issue on App?

This started happening recently where when I search for an item the search bar keywords will revert back to the previous search while pulling up the current results. Like I search for "sterling silver cup" the search will pull up results while at the...

User avatar by Scout
  • 358 Views
  • 4 replies
  • 0 helpful

Resolved! Need to see the 'notes' in watch list

Can i request an app improvement? On a website if i go to the 'watch list' i can add 'notes' per item, but on the app there are no notes.. and it would be really helpful at least to see them!If you need more details please let me know.

User avatar by Explorer
  • 2409 Views
  • 11 replies
  • 9 helpful
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